FAQ

.


How do order a custom sign?
Check out this page for all the details on ordering your perfect custom sign.
.
Can I make special requests?
Absolutely! We will work with you to create artwork that is perfect for your space.
.
Can I change the size or wording of a semi-custom sign that I see in your shop?
Yes! It will be considered a custom sign, and you can get details on how to order it here.
.
How long is your turnaround time if I order a sign today?
Our typical lead-time is 4 weeks. Because each sign is make by hand, we can't always accommodate rush requests, but please ask and we'll let you know!
.
How are your signs shipped?
For domestic orders, our signs get shipped via UPS ground. International orders typically will be shipped via USPS, depending on the size.
.
Do you ship outside of the US?
We do! Email us for pricing and more info.
.
Can I pick up my sign to save on shipping costs?
Yes, you can pick up the sign at our home studio in Cochranville, PA. When you place your order, use the coupon code PICKUP and it will take the shipping cost off your order.
Do you have a showroom open to the public?
Our facility is not open to the public, but feel free to make an appointment, and we'll be happy to meet with you!
.
Do you offer wholesale?
Yes, we do offer selected signs at wholesale pricing. Click here for more info.
.
What type of wood do you use?
Our wood is all reclaimed barn wood. Cypress, hemlock, and pine are the most used varieties.
.
Do you use vinyl lettering or is the lettering painted?
Each sign is carefully hand-painted using a process that is labor-intensive but creates the best results. We feel your creation is worth the extra effort!